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MSC SOLUTIONS Plant Maintenance and Customer Service Blog

The History of SAP’s Mobile Apps for Asset Management

By Alexander Ilg | February 26, 2019 | 0 Comments

Since 2002 SAP has released a number of mobile apps for their enterprise asset management modules PM/CS. This blog will give a quick overview   SAP Mobile Asset Management (2002) Mobile Asset Management – or short MAM – was the first enterprise asset management solution from SAP. Platform: SAP Mobile Infrastructure 2.5, SAP NetWeaver Mobile 7.0 Technologies: Backend: ABAP Middleware: SyncBOs Client: Java, HTML Operating Systems: Windows XP, Windows Mobile SAP EAM Work Order (2010) The first mobile app SAP released after the acquisition…

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Introducing SAM aka Smart Asset Management for SAP

By Libom2018Ilg | February 26, 2019 | 0 Comments

Today we are happy and proud to announce the launch of SAM (Smart Asset Management), a new solution for making the work with SAP PM and CS easier. It is a mobile solution that is built on the currently best technologies on client, middleware and backend. One way or another, we are mobilizing SAP’s plant maintenance and customer service since 2002. NetWeaver Mobile and MAM (Mobile Asset Management) have been the first generation of solutions. In 2010 we introduced MOMENTUM,…

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Introducing SAM 2.0

By Alexander Ilg | February 26, 2019 | 0 Comments

Today I would like to introduce you to SAM 2.0, where we did a lot of improvements over version 1. This blog will highlight the new features and changes. SAM Scenarios In the last year we had implementation projects with customers that have different user groups, different roles and need therefore different frontends for them. Because of this we introduced SAM Scenarios, which allows us to deploy different client UI’s with different data model and different data distribution logic on…

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Custom Look and Feel for SAM Smart Asset Management

By Alexander Ilg | November 24, 2018 | 0 Comments

The demands for enterprise software has changed since the user experience of the iPhone has spoiled us all. Especially when it comes to mobile applications, companies demand to use their own corporate identity. This is even more important when the application is customer facing, for example in a customer service scenario. SAM allows to change the basic look and feel of the mobile client within minutes. This short tutorial will show you how. Below are two screenshots of standard SAM…

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