Beiträge von Alexander Ilg
Mobiles SAP PM/CS schnell und einfach konfiguriert
SAM Mobile 3.0 bietet viele nützliche Funktionen für unterschiedliche Instandhaltungs- und Kundenservice-Szenarien. Alles, was das SAP in den Modulen PM und CS zur Verfügung stellt und was vor Ort benötigt wird, ist mit SAM möglich. Während wir als Softwareanbieter all diese Funktionen bereitstellen müssen, kann die Fülle an Möglichkeiten den Benutzer natürlich überfordern. Funktionen wie…
Mehr lesenSAP PM/CS – Mit OCR Technische Objekte identifizieren und Messpunkte/Zähler ablesen
Jetzt kann Ihre mobile SAP Instandhaltungs-/Kundenservice-App lesen! Technische Plätze und Equipments offline identifizieren Beim Kunden vor Ort kann es für Techniker eine Herausforderung sein, die vorhandenen Technischen Plätze und Equipments eindeutig zu identifizieren. SAM bietet bereits verschiedene Wege, diese Aufgabe zu vereinfachen: Mit einer Google-artigen Suche kann einfach nach Equipment-, Serial-, Technischer-Ident-Nummer und vielen weiteren…
Mehr lesenSAM ist jetzt SAP Zertifiziert
Wir sind stolz darauf das SAM Smart Asset Management 3.0 seit heute SAP Zertifiziert ist (NetWeaver integration/ABAP Add-On Deployment for SAP Enterprise Resource Planning Certification). SAM Smart Asset Management besteht aus vier Lösungen: SAM Mobile, eine mobile offline Anwendung für laptops, tablets und smartphones mit Windows, Android oder iOS. Die App hilft dem Benutzer bei…
Mehr lesenCustom Look and Feel for SAM Smart Asset Management
The demands for enterprise software has changed since the user experience of the iPhone has spoiled us all. Especially when it comes to mobile applications, companies demand to use their own corporate identity. This is even more important when the application is customer facing, for example in a customer service scenario. SAM allows to change…
Mehr lesenIntroducing SAM 2.0
Today I would like to introduce you to SAM 2.0, where we did a lot of improvements over version 1. This blog will highlight the new features and changes. SAM Scenarios In the last year we had implementation projects with customers that have different user groups, different roles and need therefore different frontends for them.…
Mehr lesenProper sizing for Mobile Offline Field Service Applications
One of the questions we hear a lot at the beginning of our projects is the one about the sizing of the mobile system landscape. In this blog, we want to discuss which factors are important for the answer. Sizing the hardware of mobile applications is not a simple topic. It needs to be done…
Mehr lesenUp- and Download of large binary Maintenance Data to SAP
If well maintained, your SAP Plant Maintenance system should be the central point to get all information about your technical objects. General equipment data, characteristics, measurement points and their documents, notification and order history. But that is not all, some of the information that you want to store are binary data – issues are documented…
Mehr lesenSAM launch in the Netherlands with Ideo – Prepare for the Future
On 15. June 2017, I went to Utrecht for the SAM Smart Asset Management launch in the Netherlands. The event was organised by our partner Ideo, who selected a nice location. This blog shows a few impressions of the meeting. Bart Elshout, who is product manager for mobility at Ideo, explained the benefits of mobile…
Mehr lesenIntroducing our new SAM Reseller and Implementation Partner Ideo
Augsburg/’s-Hertogenbosch, 18. May 2017 – msc solutions, a German expert in plant maintenance and customer service software, announces today that the Dutch SAP partner Ideo from ’s-Hertogenbosch is becoming the first international reseller and implementation partner of SAM Smart Asset Management. SAM is a mobile solution for companies running SAP to optimise their plant maintenance,…
Mehr lesenSAP PM/CS, Checklists and the Curse of MS Excel
Most of our customers see the benefit of having checklists in SAP to support their inspection and maintenance process. There are different ways how these checklists can be set up in SAP, all with their pro’s and con’s. But the real challenge starts before you come to that point, when you try to fit all…
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