Paperless process
Avoid error prone double entry of information, work without paper and fully digital.

Better informed on site
Have all required information in your pocket, including your technical objects and customer history.

Be guided through the process
Easily perform any ask with the help of checklists and forms.

Data entry on the spot, even when offline
Work anytime, even if you have no network connection.

Simple and easy to use application
The best UI is one that does not exist – display the technician just the right amount of information.

Look more professional in front of your customer
Show your customer that you are a modern and innovative enterprise, always be able to answer any customer question.

Better visibility of the technicians and the assets
Anytime in the loop about the status of your resources, asset status always available.

Less errors and support effort
Because of no media breaks, less errors in the system und less support efforts.

More up-to-date data and better reporting
Faster information flow, more up-to-date data in SAP, better reporting.

Better service
Always a competent contact person, all questions can be answered.

Faster resolution of issues
Higher availability of assets through faster problem resolution time.

Real time updates about the process
Anytime in the picture about the status of your issues.