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SAM | SMARTER FIELD SERVICE FOR SAP

DYNAMICMAP | SMART ROUTE OPTIMIZATION FOR SAP PM/CS

SAM | ALWAYS TAKE SMART DECISIONS

SAM | SAP ALWAYS AT YOUR FINGERTIPS

Next Generation of

Field Service Solutions

SAM DMAP Geräte Demo

SAM

With SAM you, your company, your dispatchers, your service technicians and your management can unleash the full potential of your SAP PM/CS system.

User-friendly and easy to use – now you can digitalize your processes end-2-end and get rid of paper.

Nothing is more important than the satisfaction of your customers and employees – with SAM you can reach both.

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Feature Highlights

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Service- and Work Order Management Display orders, change the status, create time- and material confirmations.
Notification Management Display and create Notifications, document findings with codes.
Function Locations, Equipments and Assets Technical Objects with history, classifications, measurement points and more.
Flexible Checklists and Forms Fast creation of checklists and forms in SAP or MS Excel, quick completion on the mobile client.
Customer/Business Partner Information 360 degree view on the customer including history.
Inventory and Van Stock View materials including batch and availability.
Always available, even offline SAM is always supporting you, even if there is no network connection.
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Map based planning and dispatching Scheduling of your resources via map or GANTT diagram.
Resource and customer locations on map Display technicians, customers and assets on the map.
Plan with real time traffic information Plan with real time and historical traffic information.
Real time view of your resources Follow your resources in real time on the map.
Real time view of your resources Follow your resources in real time on the map
Plan automatically via optimization wizard Automatic planning of jobs via the dynamicMAP wizard.

Our Customers

manage

more than

1.000.000+

assets

Have

 

5.000+

users in the field

Schedule and

execute

300.000+

jobs per year

Reduce travel

time by

30%

or more

How you can benefit from
SAM and dynamicMAP

Dispatcher

Easier dispatching
Planning via GANTT chart or map, perfect utilization of the technicians.

 

Automatic calculation of travel times
Travel times are calculated by taking the current traffic situation into consideration.

 

Better overview of resources and orders
Availability and utilization of employees always visible, integration in the vacation plan, display of absences like sick leaves.

 

Real time update about the status of orders
Know anytime where the field service is and what he is working on.

Field/Maintenance Technician
Maintenance Manager
Your Customers

Use Cases

Checklists in Production

Checklists to document the status of equipments before, during and after the shift.

Disconnection/Reconnection of Electric and Water Meters

Electric and water meter disconnection and reconnection (because of no payment, move out).

Preventive Maintenance in customer service

Inspection of assets of the customer, reduce of equipment down times.

 

Plant Maintenance

Repair of assets, time and material confirmations.

 

Customer Service

Inspection of equipments on customer site, navigation to the customer location, GIS integration.

 

Document and File Management

Up- and download of documents like technical drawings, instruction manuals and photos/videos.

 

Scheduling of meter readings and replacement

Schedule meter replacements and meter reading.

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Dispatching of service technicians

Optimized customer service, Plan service jobs simple and easy.

dynamicMAP3

Route and travel optimization for network maintenance

Optimize travel time for the inspection of electricity, gas and water grids.

Pricing

MOBILE ON PREMISE

SAM Logo
  • Mobile Client for iOS, Android and Windows based laptops, tablets and smartphones
  • SAM Middleware
  • SAP Integration

From

35 €

per user / month

MOBILE
CLOUD

SAM Logo
  • Mobile Client for iOS, Android and Windows based laptops, tablets and smartphones
  • SAM Middleware
  • SAP Integration
  • Running in the SAM Cloud

From

45 €

per user / month

SCHEDULING

DMAP Logo
  • SAP integrated planning
  • GANTT based scheduling
  • Map based dispatching

From

35 €

per ressource / month

MOBILE +
SCHEDULING

SAM Logo
  • Mobile On Premise Functionality
  • Scheduling

From

60 €

per user / month

Contact

Contact us now for a quote or demo.

Blog

White Papers

Career

Blog

Proper sizing for Mobile Offline Field Service Applications

2019-02-26

One of the questions we hear a lot at the beginning of our projects is the one about the sizing of the mobile system landscape. In this blog, we want…

Mehr Lesen >>

Up- and Download of large binary Maintenance Data to SAP

2019-02-26

If well maintained, your SAP Plant Maintenance system should be the central point to get all information about your technical objects. General equipment data, characteristics, measurement points and their documents,…

Mehr Lesen >>

Whitepapers

SAP Mobile PM/CS White Paper

Download our free White Paper that will help you to ask the right questions when you plan to mobilize your SAP PM/CS system.

Download >>

 

Mobile Offline Apps with SAP MobiLink WhitePaper

Learn more about the technology behind SAM and how SAP MobiLink helps to implement high performance mobile applications.

Download >>

Career

SAP UI5/Web-Developer

Do you have experience with web technologies? We offer you the chance to work in an international team with the latest technologies from SAP.

More information >>

 

.Net/C#-Developer

Were are looking for an experienced .Net/C#-Entwickler that will help us to implement our mobile solutions and extend them to match our customers requirements. Interested?

More information >>