Next Generation of
Field Service Solutions
SAM
With SAM you, your company, your dispatchers, your service technicians and your management can unleash the full potential of your SAP PM/CS system.
User-friendly and easy to use – now you can digitalize your processes end-2-end and get rid of paper.
Nothing is more important than the satisfaction of your customers and employees – with SAM you can reach both.
Feature Highlights
Our Customers
manage
more than
1.000.000+
assets
Have
5.000+
users in the field
Schedule and
execute
300.000+
jobs per year
Reduce travel
time by
30%
or more
How you can benefit from
SAM and dynamicMAP
Easier dispatching
Planning via GANTT chart or map, perfect utilization of the technicians.
Automatic calculation of travel times
Travel times are calculated by taking the current traffic situation into consideration.
Better overview of resources and orders
Availability and utilization of employees always visible, integration in the vacation plan, display of absences like sick leaves.
Real time update about the status of orders
Know anytime where the field service is and what he is working on.
Use Cases
Checklists in Production
Checklists to document the status of equipments before, during and after the shift.
Disconnection/Reconnection of Electric and Water Meters
Electric and water meter disconnection and reconnection (because of no payment, move out).
Preventive Maintenance in customer service
Inspection of assets of the customer, reduce of equipment down times.
Plant Maintenance
Repair of assets, time and material confirmations.
Customer Service
Inspection of equipments on customer site, navigation to the customer location, GIS integration.
Document and File Management
Up- and download of documents like technical drawings, instruction manuals and photos/videos.
Scheduling of meter readings and replacement
Schedule meter replacements and meter reading.
Dispatching of service technicians
Optimized customer service, Plan service jobs simple and easy.
Route and travel optimization for network maintenance
Optimize travel time for the inspection of electricity, gas and water grids.
Pricing
MOBILE ON PREMISE
- Mobile Client for iOS, Android and Windows based laptops, tablets and smartphones
- SAM Middleware
- SAP Integration
From
35 €
per user / month
MOBILE
CLOUD
- Mobile Client for iOS, Android and Windows based laptops, tablets and smartphones
- SAM Middleware
- SAP Integration
- Running in the SAM Cloud
From
45 €
per user / month
SCHEDULING
- SAP integrated planning
- GANTT based scheduling
- Map based dispatching
From
35 €
per ressource / month
MOBILE +
SCHEDULING
- Mobile On Premise Functionality
- Scheduling
From
60 €
per user / month
Contact
Contact us now for a quote or demo.
Blog
White Papers
Career
Blog
One of the questions we hear a lot at the beginning of our projects is the one about the sizing of the mobile system landscape. In this blog, we want…
Mehr Lesen >>If well maintained, your SAP Plant Maintenance system should be the central point to get all information about your technical objects. General equipment data, characteristics, measurement points and their documents,…
Mehr Lesen >>Whitepapers
SAP Mobile PM/CS White Paper
Download our free White Paper that will help you to ask the right questions when you plan to mobilize your SAP PM/CS system.
Mobile Offline Apps with SAP MobiLink WhitePaper
Learn more about the technology behind SAM and how SAP MobiLink helps to implement high performance mobile applications.
Career
SAP UI5/Web-Developer
Do you have experience with web technologies? We offer you the chance to work in an international team with the latest technologies from SAP.
.Net/C#-Developer
Were are looking for an experienced .Net/C#-Entwickler that will help us to implement our mobile solutions and extend them to match our customers requirements. Interested?